IBUILD / Support

IBUILD Support

Quick answers for access, local data, backups, and subscriptions.

Updated July 13, 2026

01

I cannot sign in

Use the local-access reset option. Resetting the email and password does not delete existing projects, documents, or checks.

02

How do I protect my projects?

Open Backup and Restore, prepare a complete backup, and save it in a secure location. Regularly confirm that the file remains accessible.

03

How do I restore IBUILD Pro?

On the IBUILD Pro screen, tap Restore Purchases. Use the same Apple account that purchased the subscription.

04

How do I cancel?

Open iPhone Settings, your Apple account, Subscriptions, then select IBUILD. Cancelling does not delete local data.

05

Contact

Email the issue description, iOS version, and reproduction steps to contact@verisite.pro. Never include passwords or confidential site documents.